Due to the nature of our products, we do not accept any returns at the moment.

To report a query, you can contact us at info@nuyasessence.com. We can discuss further the options and how to help you best.

You can always contact us for any questions at info@nuyasessence.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we also cannot accept returns on gift cards. All Gift card sales are final.